Get in Touch With the Society

Have a question about our activities, want to share an electricity-billing concern, or represent an association interested in connecting with the Society?

We would like to hear from you.

Contact Options

How Can We Help?

Electricity Bill Concern

Need information about an electricity-billing issue?

Visit Bill Help

General Enquiry

Questions regarding the Society, activities or documents.

Send an Enquiry

Association / Organisation

Interested in connecting or discussing a common electricity-related concern?

Contact the Society

Media Enquiry

Journalists and publications may contact the Society regarding activities and public information.

Make a Media Enquiry

Email Enquiries

Write to Us

For questions about Society activities, documents or electricity-billing initiatives, compose an email in your preferred mail app.

Open Email

Opens your default email app. The recipient is left blank until the Society’s email address is confirmed.

For detailed electricity-billing concerns, visit Bill Help to understand the information and supporting documents to prepare.

Important Information

Before You Contact Us

The Society provides information, awareness and a platform for documenting electricity-related consumer concerns.

Submitting an issue to the Society does not automatically constitute a formal complaint to your electricity distribution company, DERC or another government/regulatory authority.

Consumers should continue to follow applicable official grievance procedures and retain complaint/reference numbers and supporting documents.

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